Patient Experience Survey - Your Voice Matters
Your Voice Matters is a set of questions designed to measure patient experience as close to real-time or at point of care as possible. It gives patients the opportunity to share feedback on their most recent visit to their cancer centre or hospital. This information helps us and the Regional Cancer Programs understand how to make the improvements to the cancer system that are most important to patients.
Who can participate in Your Voice Matters?
Adults in Ontario receiving treatment for cancer are invited to share feedback.
When and how can patients complete Your Voice Matters?
It can be completed in a few different ways, depending on what is most convenient for you:
- Kiosk in your cancer centre
- Tablet in your centre
Ask staff or a volunteer how to complete Your Voice Matters at your centre.
How long will it take to complete Your Voice Matters?
It will take less than 5 minutes.
What Are We Capturing?
Your Voice Matters will help us understand your experiences throughout specific phases of the cancer continuum. By capturing these patient-reported experience measures we can better understand how to make meaningful improvements to the cancer system at the local, regional and provincial levels.
All responses will be confidential and won’t affect the care you receive.
Why is Your Voice Matters Important?
- One of our strategic objectives in the Ontario Cancer Plan is to capture a range of real-time patient-reported information that is meaningful to patients to improve quality of care.
- Along with your local care team, we need to learn what the experience as a cancer patient in Ontario is like from your perspective. That helps us better understand how we can improve the experience for patients and caregivers across Ontario.
Learn More at Participating Centres
|Local Health Integration Network||Cancer Centre or Hospital||Contact Info|
|Central||Stronach Regional Cancer Centre at Southlake||Ruth Barker
Regional Lead, Person-Centred Care
905-895-4521 x 2479
|North Simcoe Muskoka||Simcoe Muskoka Regional Cancer Centre||Ben McIsaac
Interim Manager, Prevention, Screening & Patient and Family Suppor
705-728-9090 x 43139
|South East||Cancer Centre of Southeastern Ontario||Kardi Kennedy
Regional Systemic Treatment Program Lead
Regional Oncology Nursing Lead
613-544-2631 x 6980
|Central West / Mississauga Halton||Trillium Health Partners – Carlo Fidani Regional Cancer Centre||Alexandra Willis
Regional Manager, Patient Experience
905-813-1100 x 2155
|Champlain||The Ottawa Hospital||
|South West||London Regional Cancer Program||
|Hamilton Niagara Haldimand Brant||Juravinski Cancer Centre||Cathy Bennett
Manager Oncology Patient Education
905–387-9495 x 65104
|North East||North East Cancer Centre||
|Central East||Durham Regional Cancer Centre||Debbie Devitt
Patient Experience Lead
905-576-8711 x 6401
|North West||Thunder Bay Regional Health Sciences Centre||Andrea Docherty
Program Director, Regional Cancer Care North West
|Erie St. Clair||Windsor Regional Hospital||Christina Stergiou
Manager, Psychosocial Oncology & Education, Cancer Program
519-254-5577 x 58733
|Waterloo Wellington||Grand River Regional Cancer Centre||Christine Peters
Regional Oncology Lead, Person-Centred Care
|Toronto Central - North||Odette Regional Cancer Centre||Tamara Harth
Program Manager, Patient & Family Education
416-480-5000 x 7739
For more information, please email Colleen Fox, Director Person-Centred Care.